Convertible Wireless DECT headset, the WH63 Portable is a wireless headset with a DECT dongle. The Yealink WH63 is not only plug and play, but also easy to carry and mobile use. It is specially designed for Hybrid working and is suitable for use in various scenarios. Its call distance is 3 to 5 times that of Bluetooth wireless headsets, allowing customers not to miss a call at a further distance

Features

General
• USB 2.0
• USB connectivity to PC
• LED indicator
• USB charging cable (for headset)
Battery
• Talk time: up to 8 hours
• Standby time: 54 hours
• Charging time: 3 hours (5V/1.2A)
DECT
• Wireless range: up to 100m/328 feet
• Secure DECT (level): Step C – authentication –
DSAA2 encryption – DSC2(128bit)
• Cordless Advanced Technology: CAT-iq 2.0
Audio (Headset)
• Microphone type: ECM microphone and MEMS
microphone
• Microphone sensitivity: ECM:-44+/-3dB MEMS:-
42+/-1dB
• Microphone frequency range: 100 Hz-8 kHz
• Speaker size: 13.6 mm
• Speaker sensitivity: 116+/-3 dB@1mW
• Speaker impedance: 32 Ω
• Speaker max output power: 10 mW
• Speaker frequency range: 20 Hz-10 kHz
• Speaker bandwidth – talk mode: 100 HZ-8 kHZ
Easy Call Management
• Answer/End/Reject a call
• Volume up/down
• Microphone mute

DOWNLOADS

Data Sheet

WH6X Flyer

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Dual/Mono Wireless DECT Headset, the Yealink WH62 is a great entry-level headset with with WH62 Dual and WH62 Mono models. Both duo and mono models work seamlessly with major UC platforms and integrate natively with Yealink IP phones. Yealink Full-band Audio Technology and Acoustic Shield Technology ensure you talk and hear clearly during phone calls and enjoy the stereo crystal music experience. With easy on-ear control, comfortable and interruption wearing, the WH62 is a great communications partner.

Features

General
• 5 feature buttons
• 2 micro USB 2.0 port
• USB connectivity to PC and IP phone
• Integrated busylight LED indicator
• Boom arm adjustable: 320°
• Charging stand (for headset)
Battery
• Talk time: up to 13 hours (Mono), up to 14 hours
(Dual)
• Standby time: 90 hours (Mono), 125 hours (Dual)
• Charging time: 2.5 hours (5V/1.2A)
DECT
• Wireless range: up to 160m/525 feet
• Secure DECT (level): Step C: authentication –
DSAA2, encryption – DSC2 (128bit)
• Cordless Advanced Technology: CAT-iq 2.0

DOWNLOADS

Data Sheet

WH6X Flyer

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1 – PC with sound card on board

eg. Jack Connector

eg. USB Connector

This is when you have a laptop with integrated speakers and microphone or a desktop PC to which you can connect any headset.  With a sound card on board you can use the speakers and microphone integrated into the laptop directly or any headset with a microphone and jack connection (see images) connected to the PC audio output.  You can use a wired USB headset too (see Compatibility list below).

2 – PC WITHOUT sound card on board

When there is a desktop PC with no sound card available (the PC audio outputs are completely missing), you can ONLY use a wired USB headset, since there are no speakers and microphone on board (and the PC cannot be connected to a headset with a microphone/ jack connector).

Please see the compatible models in the list below.

3 – PC with Bluetooth connection

Although you can connect a Bluetooth headset with microphone to the PC, it may not be fully supported by VOIspeed.  Even if the control over the audio functionality carried out by the VOIspeed UI software works, the acceptance and call and volume control keys on the headset may not be usable. We are constantly working to update our hardware compatibility list however, so that we can offer the best possible user experience.

COMPATIBILITY LIST

1 – Certified Devices

The following USB headsets are certified for use with the VOIspeed PC Audio. In addition to managing the audio during calls, they have a call opening / closing system and buttons for call audio levels and microphone mute.

USB Wired Monaural (i.e. one ear):

• Standard
• Premium

USB Wired Binaural (i.e. two ears):

• Standard
• Premium

2 – Compatible devices

Compatible devices are all headsets with jack connectors and USB cables correctly identified by the PC to which they are connected.  While the management of the audio on a call is guaranteed, the functionality of all buttons on the headsets (answer keys, closure, audio level and mute) is not.

3 – Devices that are not compatible yet

This group includes wireless headsets (Bluetooth or DECT) and all those devices we cannot guarantee the correct audio management or the functionality of the buttons.

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You can plug your headset into your PC and control your User interface without an IP phone or any 3rd party software!  This PC Audio is easy to activate following these steps:

Firstly you need to select the ‘Show button to add device’ in the Layout section of your UI Settings, under ‘Other Settings’:

If the option is correctly configured, a ‘+’ icon will appear in the call TAB of your UI which lists the devices already available to you.

By clicking on the ‘+’ button next to the device section on your UI, a dialogue box will appear from which you can select the type of device to add.

NB. If no dialogue box appears when you press the ‘+’ key to add the new device, you probably do not have the required user rights.  If this is the case, please contact your phone system administrator.

Sending DTMF tones/ Using the keypad

During a call, you can send DTMF tones. For example, to select an option of an automatic responder you simply click on the “keypad” icon located in the call area. This will open a numeric keypad from which you can click on the number corresponding to that DTMF tone.

Ringtone management and Audio volume level configuration

When using the VOIspeed UI with a headset, the ringtone linked to the device activates when a call arrives.  If the user is busy however, there are two separate ringtone and settings: ringtones for all incoming calls and those when the user is busy.

Reject on busy ACTIVE:

If in the Call section of the Settings of your UI you select ‘Reject on busy’, when you are already in a conversation a new incoming call will play the busy tone. Alternatively, it will trigger the option ‘On busy or do not disturb’ drop-down menu of the same section on the right hand side. For example, in the image below, the new incoming call will be redirected to the user’s voicemail:

Reject on busy OFF:

If in the Call section of the Settings of your UI the item Reject on busy is NOT selected, when the user is already on a phone call a new incoming call will reproduce the tone on the calling side. On the user side, it will cause the ringtone to start again to acoustically signal the arrival of the new call, which will also be visible in the call panel.

Lastly, please check and adjust the sound level of the ringtone in the Call section of your UI Settings. This ranges from  0 (ringer off) to 5 (maximum volume).

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