STANDARD USB Headset (Monaural Or Binaural)

STANDARD USB Headset (Monaural Or Binaural) offers a lightweight form factor
that is comfortable to wear, even for an entire workday. It’s suitable for workers
who spend a lot of time wearing headsets for voice communications.

Features

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•  Plug-and-play
• USB connectivity to Yealink IP phones, including
  T41S/T42S/T46S/T48S/T42U/T43U/T46U/T48U/
  T53/T53W/T54W/T57W/T58A/VP59 (T41S/T42S/
  T46S/T48S should be upgraded to version 82 or
  higher)
• HD Voice/Wideband speaker performance
• Noise-cancelling microphone and passive noise
  cancellation
• ActiveProtection technology safeguards users from
  acoustic injury
• Integrated LED indicator and warning tone
• 320° bendable boom arm for easy adjustment without breaking
• Optional connections for UH34: USB-C, 3.5mm jack

DOWNLOADS

Data Sheet

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1 – PC with sound card on board

eg. Jack Connector

eg. USB Connector

This is when you have a laptop with integrated speakers and microphone or a desktop PC to which you can connect any headset.  With a sound card on board you can use the speakers and microphone integrated into the laptop directly or any headset with a microphone and jack connection (see images) connected to the PC audio output.  You can use a wired USB headset too (see Compatibility list below).

2 – PC WITHOUT sound card on board

When there is a desktop PC with no sound card available (the PC audio outputs are completely missing), you can ONLY use a wired USB headset, since there are no speakers and microphone on board (and the PC cannot be connected to a headset with a microphone/ jack connector).

Please see the compatible models in the list below.

3 – PC with Bluetooth connection

Although you can connect a Bluetooth headset with microphone to the PC, it may not be fully supported by VOIspeed.  Even if the control over the audio functionality carried out by the VOIspeed UI software works, the acceptance and call and volume control keys on the headset may not be usable. We are constantly working to update our hardware compatibility list however, so that we can offer the best possible user experience.

COMPATIBILITY LIST

1 – Certified Devices

The following USB headsets are certified for use with the VOIspeed PC Audio. In addition to managing the audio during calls, they have a call opening / closing system and buttons for call audio levels and microphone mute.

USB Wired Monaural (i.e. one ear):

• Standard
• Premium

USB Wired Binaural (i.e. two ears):

• Standard
• Premium

2 – Compatible devices

Compatible devices are all headsets with jack connectors and USB cables correctly identified by the PC to which they are connected.  While the management of the audio on a call is guaranteed, the functionality of all buttons on the headsets (answer keys, closure, audio level and mute) is not.

3 – Devices that are not compatible yet

This group includes wireless headsets (Bluetooth or DECT) and all those devices we cannot guarantee the correct audio management or the functionality of the buttons.

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You can plug your headset into your PC and control your User interface without an IP phone or any 3rd party software!  This PC Audio is easy to activate following these steps:

Firstly you need to select the ‘Show button to add device’ in the Layout section of your UI Settings, under ‘Other Settings’:

If the option is correctly configured, a ‘+’ icon will appear in the call TAB of your UI which lists the devices already available to you.

By clicking on the ‘+’ button next to the device section on your UI, a dialogue box will appear from which you can select the type of device to add.

NB. If no dialogue box appears when you press the ‘+’ key to add the new device, you probably do not have the required user rights.  If this is the case, please contact your phone system administrator.

Sending DTMF tones/ Using the keypad

During a call, you can send DTMF tones. For example, to select an option of an automatic responder you simply click on the “keypad” icon located in the call area. This will open a numeric keypad from which you can click on the number corresponding to that DTMF tone.

Ringtone management and Audio volume level configuration

When using the VOIspeed UI with a headset, the ringtone linked to the device activates when a call arrives.  If the user is busy however, there are two separate ringtone and settings: ringtones for all incoming calls and those when the user is busy.

Reject on busy ACTIVE:

If in the Call section of the Settings of your UI you select ‘Reject on busy’, when you are already in a conversation a new incoming call will play the busy tone. Alternatively, it will trigger the option ‘On busy or do not disturb’ drop-down menu of the same section on the right hand side. For example, in the image below, the new incoming call will be redirected to the user’s voicemail:

Reject on busy OFF:

If in the Call section of the Settings of your UI the item Reject on busy is NOT selected, when the user is already on a phone call a new incoming call will reproduce the tone on the calling side. On the user side, it will cause the ringtone to start again to acoustically signal the arrival of the new call, which will also be visible in the call panel.

Lastly, please check and adjust the sound level of the ringtone in the Call section of your UI Settings. This ranges from  0 (ringer off) to 5 (maximum volume).

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