The VOIspeed switchboard uses e-mails to send information relating to its activities: for example for communicating the credentials of new users and sending messages from company voice boxes (voicemail).
In this section, it is possible to verify the correct sending of e-mails by the PBX. In the Cloud environment, the PBX relies on an e-mail server in default and non-configurable SMTP output.
By accessing the E-mail Monitoring menu, you can view a list of e-mails currently managed by the switchboard.
The information displayed in this interface is:
Recipient | Contains the user and/or recipient email address of the email sent. |
Subject | Contains the subject of the email sent:
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Attached | This column shows icons related to the type of attachment and with the following functions:
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Status | In this column it is possible to check the status of the emails sent according to the following colour code:
You can click on the colour icon to try sending the email again. |
Last send time | This column shows the date and time of the last attempt to send the email. |
Attempts | Number of attempts to send by email. |
Actions | The Icon allows you to open the detail of sending the email with the information related to content, sender, recipient and attachment. The lets you delete the message. |