Question
My Plantronics headset has stopped functioning since I upgraded my operating system to Windows 10. How can I fix this?
Answer
It is likely that the headset’s drivers are still optimized for the previous version of Windows rather than Windows 10. In order to fix this issue:
- Press the Windows button on the screen or keyboard and type in “Device Manager”.
- In the Device Manager window, find the Sound, Video and Game Controllers option and expand it.
- Right click on your Plantronics device and select “Uninstall”.
- Unplug the headset and restart the PC.
- After the PC has rebooted, reconnect the headset.
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If you would like to find out more information or find help on other subjects, you can find the VOIspeed Support Page by following the link.