Resource Explorer

Files from the Toolbox menu? 

Windows Explorer accesses the management of the current company directory via WEB. The starting folder is indicated as Server and this contains all the files used by the company (audio file, configuration file and data import/export file). In this section of the configurator, it is possible to manage and organize all the files used by the company for its operation.

On the main page, there is a list of system folders of accessible files and two icons: one to add new folders ( Add New Directory) and one to upload new files ( Upload File).

Folder  Description
backup  Service folder
closures  Contains wave files recorded specifically for company closures
Service folder
mailer  It contains several sub-folders, each named as “yyyy-mm” (year-month), containing all the original files created by the PBX for sending emails, in order to check the .eml file of the email sent to analyze any problems. If the emails cannot be sent for any reason, they will be stored here and the size of this folder could grow indefinitely.
rec  Contains the record activated on the routing rules
service_messages  Service folder
users  It contains a sub-folder for each user of the reference company; the sub-folders, identified by the ID of the record of the table of users in the DB of the PBX, contain the recorded audio, the voicemail files and the user’s welcome message.
voicemails  Contains company voice mail messages

Click on the folder to enter it, click on the file to “open” it: if the file is Wave type, a media player will appear for listening, if it is a text file a preview of the text will appear. In both cases, it will also be possible from this view to locally download the files or delete them.
By clicking on the iconFile Menu relative to a file/folder or by clicking with the right button above its name, it is possible to access a series of functions on the single object.

    • details Show Details
    • copy  Copy File / Folder
    • move Move to another folder
    • rename Rename File / Folder
    • delete  Delete File / Folder
    • signalGenerate Audio: this function forces the conversion of the file into the “telephone” format used in VOIspeed (PCMA, 8kHz, 16bit, mono). It happens automatically every time a wave file is imported.

    The same functions, with the exception of audio generation, can appear at the top of the page by selecting one or more files/folders by means of the checkbox at the end of each line

Icon  Meaning
Copy File Allows you to copy the file/folder to another folder
Move File Allows you to move the file/folder to another folder
Rename File Allows you to rename the file/folder
Delete File It allows deleting the file/folder

Attention: the use of these functions on system files/folders can compromise the correct functioning of the PBX

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