UCloud Voicemails ( Settings -> Voicemails)
UCloud Voicemail has introduced a great feature: the ability to manage company voicemails on a single computer.
To access this hover on settings and click “Voicemails” on the drop-down.
Voicemail feature allows the user to access a storage of messages sent to a number.
You can view all the voicemails created for company use. You cannot see the personal voicemails here. The information shown for a voicemail is the Name, Number for direct access, Owner, Administrator, Action and Add voicemail.
Creating new voicemails will require relevant information to be filled.
Company – This will be auto filled with the company linked with your domain
Name – Enter a name for your voicemails
Number for direct access – 6 digit number for access
Welcome message – There are two options below:
- Default or recorded by the user – You can upload a file directly from an extension
- File – You can upload the file but must be a wave file (8kHz, 16bit, mono)
Email – Email address of the user
Owner – Anyone who wants notification of voicemails
Enable sending emails to the owner – Enable or disable notifications going to “Owner” emails
Administrator – A secondary user who wants notification of voicemails
Enable sending emails to the service provider – Enable or disable notifications going to “Administrator” emails
CC – Recipients Carbon Copy (others who require notifications)