When looking for information about a specific contact, this page will show you how to search for a contact using the VOIspeed UI
How to search for contact the UI phone book. Select a favourite contact by clicking on the star. A text search will make the filtered contacts disappear.
To answer the call just use the standard method provided by the device, for example, lift the receiver of a SIP/USB telephone
Click on the ‘+’ symbol, choose if you want to do a one to one or group chat and select a participant
The VOIspeed UCloud UI allows you an immediate view of the status of phone system extension, statuses are coded by the dot colour next to their avatar.
When there is a new missed call, a bullet appears on the Reports icon; where the indicator is there, click on the reports icon to open missed call section.
HOW TO RETRIEVE MESSAGES FROM YOUR UI VOICEMAIL. The first file which is always displayed at the top is the welcome message of the voicemail selected.
By default this displays voicemails report received for the current day. Clicking on the advanced search bar allows you to modify the settings of the list.
When a call is in progress you can record the conversation with the other party (call recording). To record simply click the call recording button.
The parked call is placed in an area of the PBX available to all users who can retrieve them at any time. Users are able to see calls parked in their UI.
To understand how to call forward from the UI, we will start by saying that a call can be forwarded in two ways: with supervision or blind.
When there’s at least one active call it can be put on hold from the UI using a function key available on the “Active call” panel.
