In the User Monitoring section, you can find the list of server users and their current status. It is also possible to know other information such as the department to which they belong, their personal data (name, surname, internal), their status, the terminals associated with them….
This section displays the status of the gateways, i.e. the resources used to make and receive calls. In the Gateway monitoring table each line represents the status of a gateway. The data shown in the table is as follows: Type VoIP, ISDN, Analogue Line, ISDN,…
INTRODUCTION VOIspeed UCloud uses the proprietary multiprocess architecture, called Atom, which allows the switchboard low-level operations to be divided into individual autonomous processes. This has a significant and positive impact on the stability and continuity of service of the system because if a particular process…
This post informs you about how you set up a call between other users from your own UI, to provide support and real time using call intrusion. Technically, this function called ‘call intrusion’ or ‘call barging’ is when an automatic conference call is created…
In this section, you can view the status of the meeting room in progress. Here it is possible to see both the rooms with active participants and ones with no participants. Meaning of Columns: Extension: Extension number associated with the meeting room Name: Meeting room…
The gateways represent the entities through which the PBX communicates with the outside world, in other words, they represent the interface with the telephone lines of the company. A gateway can be a hardware device physically connected to the company’s telephone lines (ISDN, Analog, GSM), or it can be a…
ON PREMISES PLATFORM Below the Toolbox → device section, you will find a list of all the SIP User Agents that have registered at least once at the VOIspeed switchboard. The main feature of a User Agent is the string with which it presents itself to the PBX. Each…
Files from the Toolbox menu? Windows Explorer accesses the management of the current company directory via WEB. The starting folder is indicated as Server and this contains all the files used by the company (audio file, configuration file and data import/export file). In this section of the configurator,…
