UCLOUD – CALL RECORDING

Call recordings   Ucloud call recording needs to be enabled in GDPR Panels – reporting. Please be aware of GDPR regulation when accessing this feature. Once enabled, hover on ‘Reports Tab’ and click ‘Call recordings’ on the drop-down. This will present a list of call...

UCLOUD – CALL REPORTS

UCloud Call Reports   The Ucloud calls report provides the ability to collate and analyze the calls processed by the PBX within any desired time period. To access this hover on ‘Reports Tab’ and click ‘Call Reports’ on the drop-down. Each call list displays information...

VIEW THE CALLS PARKED ON THE VOISPEED EXCHANGE

In the Monitoring–> Parked Lines section you can monitor the status of the PBX parking lines. The information shown is as follows:   Line Code The Numeric code associated with the parking line Number Number of the party parked Name Name of the interlocutor parked Status Line status: free/busy Last action  Date/time of the last...